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Review Open access 2026

TravelVibe: Aspect-Based Sentiment Analysis of Hotel Booking Application Reviews Using Support Vector Machines

Online reviews strongly influence travel decisions, yet their volume and informal language make manual interpretation impractical. This paper presents TravelVibe, a web-based aspect-based sentiment analysis system for reviews of Tripadvisor, Booking.com, and Agoda mobile applications. A total of 30,000 English-language...

Mohamad Hafiz Khairuddin, Nurfazrin Zulaikha Binti Zunaini, Nurazian Binti Mior Dahalan et al. · 0 citations
Review Open access 2026

Gigalyze: Aspect-Based Sentiment Analysis of Gig Economy Platform Services Using Support Vector Machines

The expansion of digital freelancing has increased the volume of user feedback associated with gig economy platforms, making manual interpretation slow and inconsistent. This paper presents Gigalyze, a web-based aspect-based sentiment analysis system for Google Play Store reviews of Fiverr, Freelancer, and Upwork. The...

Nurazian Binti Mior Dahalan, Nurul Nabila Binti Mohd Rajil, Mohamad Hafiz Khairuddin et al. · 0 citations

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