A. K. Apekey

Open access Oct 2026

Leadership, Organizational Commitment, and Customer Satisfaction Across MNCs: The Moderating Influence of National Culture in MNCs

This study examined how national culture moderates the relationships among leadership perception, employee commitment, and customer satisfaction in multinational companies (MNCs) operating in Ghana. Using a quantitative cross-sectional design, data were collected from 370 frontline employees and 1,110 customers across...

J. Lomotey, A. K. Apekey · International Journal of Res... · 0 citations

Open access Oct 2026

Cross-Cultural Leadership, Organizational Commitment, and Customer Satisfaction: The Moderating Role of National Culture in Global Firms

This study examined how national culture moderates the relationships among leadership perception, employee commitment, and customer satisfaction in multinational companies (MNCs) operating in Ghana. Using a quantitative cross-sectional design, data were collected from 370 frontline employees and 1,110 customers across...

J. Lomotey, A. K. Apekey · International Journal of Res... · 0 citations

Open access Sep 2026

The Moderating Role of Perceived Organizational Support on the Relationship Between Leader-Member Exchange (LMX) Quality and Affective Organizational Commitment

This study examined the moderating role of perceived organizational support (POS) on the relationship between leader-member exchange (LMX) quality and affective organizational commitment among employees in Ghanaian organizations. Using a quantitative cross-sectional design, data were collected from 350 employees across...

I. Boakye, J. Lomotey, A. K. Apekey · International journal of soc... · 0 citations