Pengaruh Kepercayaan dan Promosi terhadap Loyalitas Nasabah pada PT. Pegadaian Kantor UPC Mapanget
This study aims to analyze the effect of Trust and Promotion on Customer Loyalty at PT. Pegadaian UPC Mapanget Office, both partially and simultaneously. This study employed a quantitative approach using descriptive and field research methods. The sample consisted of 100 respondents who were customers of PT. Pegadaian...