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A. Upe

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Open access Sep 2026

The Effect of Healthcare Facilities on Outpatient Satisfaction Mediated by Service Quality at Dr. La Palaloi Hospital in Maros

Patient satisfaction is an important indicator of hospital performance amid increasing expectations for patient-centered care. However, evidence remains limited regarding whether healthcare facilities directly improve patient satisfaction or exert their effects through service quality in hospital settings. This study e...

A. Upe · 0 citations

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