The Influence of AI Governance Ethics and Algorithmic Transparency on Employee Trust and Responsible Use of AI-Powered Performance Management Systems: Evidence from Three Digital Loan Firms in Lagos, Nigeria
Abstract This study examines how AI governance ethics and algorithmic transparency shape employee trust in, and responsible use of, AI-powered performance management systems (AI-PMS), and whether AI literacy strengthens the transparency–trust link. A convergent parallel mixed-methods design was applied across three CBN...