Oct 2026
Applying Explainable Renewal-Risk Models to a Libyan ISP: A Case Study Using Operational Billing Logs
Findings suggest that explainable renewal risk modeling can support more focused customer retention actions, such as targeted service follow-up, promotional renewal offers, and advertising campaigns, rather than broad messaging to all subscribers.
Abdulsalam Bakouri, Mohamed Elbeshti, Husayn Mussa et al.
· International Science and Te... · 0 citations