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Adriel Raman

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Sep 2026

Before You Build the Chatbot: Matching AI to the Library Problem

Abstract We argue, in this column, for a problem-first approach to generative AI adoption in libraries. Using a searchable FAQ system and archival finding aids as contrasting cases, we distinguish between bounded retrieval tasks and exploratory discovery. The FAQ case shows how generative AI can improve metadata withou...

Russell Michalak, Adriel Raman · 0 citations

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