Artificial intelligence (AI) is reshaping the hospitality industry at an unprecedented pace. However, existing hospitality research has overwhelmingly concentrated on customer-facing applications, including service robots, chatbots, personalization, and revenue management, while largely overlooking the internal operati...
Georgios Konstantopoulos, Grigoris Giannarakis, M. Xenaki et al.· Tourism and Hospitality· 0 citations
Digitalization may be associated with environmental innovation, but this relationship can depend on governance mechanisms that protect data and support trustworthy information use. This study examines Digital Governance Readiness (DGR)—a formative composite of standardized data-privacy and cybersecurity indicators—and...
Alexandros Garefalakis, C. Papademetriou, Erasmia Angelaki et al.· Sustainability· 0 citations
This study examines the development and conceptual structure of research connecting green accounting, sustainability reporting, and ESG performance in dynamic organizational environments. A bibliometric analysis was conducted using 321 Scopus-indexed journal articles published between 2005 and 2026. Bibliometrix, Bibli...