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Who – or what – people engage for supportive conversations is rapidly evolving as technology becomes more sophisticated and users adapt their expectations and perceptions of communication. Empathy is central to understanding and responding to emotions along with communicating sensitive supportive messages. Questions su...
As artificial intelligence chatbots offer increasingly sophisticated emotional support, society faces a profound question: can a machine truly empathize? Empathy and Artificial Intelligence provides the first comprehensive roadmap for this pivotal moment. Moving beyond simple binaries of 'hype' or 'doom,' this interdis...
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