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Anne Sigrid Refsum

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Open access Jun 2026

"YES! YES! I absolutely love this insight!" Affirmative Narration as Interactional Strategy in Dialogues with LLM Chatbots

The analyses and case studies range from a journalist’s unsettling chatbot experiment to cases where users have experienced delusions or even killed themselves after lengthy interactions with a chatbot, and conclude with the discussion of LLMs as a genre of narrative media which requires a new type of literacy.

Hanna-Riikka Roine, Anne Sigrid Refsum, Jill Walker Rettberg · 2 citations

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