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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Arsyad Arsyad

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Review Open access Sep 2026

Who Says Service Improved? Digital Leadership and Public Service Quality in Local Government Review

Local governments are widely expected to improve public services through digital leadership, yet the evidence behind that expectation has not been mapped. This scoping review establishes how digital leadership is conceptualised, measured and linked to public service quality at the subnational level. Following Joanna Br...

Arsyad Arsyad, S. Suwatno, D. Disman et al. · 0 citations

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