Review
Open access
Oct 2026
Assessing E-Governance Service Responsiveness and Challenges in Khulna City Corporation: Insights from Service Providers and Citizens
Perceived response speed, timely updates, and information clarity were highly correlated with citizen satisfaction, while service delay was significantly correlated with intention to recommend.
Kamrun Nahar Jharna, Md Hashem Reza, Aysha Siddika et al.
· Journal of Arts, Humanities... · 0 citations