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Author

Baldric Siregar

2 papers indexed here

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Open access Oct 2026

Pengaruh Kualitas Layanan dan Kemudahan Mobile Banking terhadap Loyalitas Nasabah dengan Kepuasan sebagai Variabel Mediasi pada Generasi Z di Yogyakarta

This study aims to analyze the effect of service quality and the ease of Mobile Banking on customer loyalty among Generation Z in Yogyakarta, with customer satisfaction as a mediating variable. Despite its rapid development, retaining young customers remains a challenge for the banking industry. This quantitative resea...

Miftaqul Nur Annisa, Baldric Siregar, Miswanto Miswanto et al. · 0 citations
Review Open access Aug 2026

Do ESG Perceptions Discipline Irrational Investing Among Generation Z Investors?

This study aims to examine the effects of herding behavior, overconfidence bias, and loss aversion bias on the investment decisions of Generation Z investors in Indonesia and to investigate the moderating role of Environmental, Social, and Governance (ESG) perception. A quantitative approach with an associative-causal...

Andien Kirana Priliyanti, Baldric Siregar, Miswanto et al. · 0 citations

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