Skip to content
Log in
Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

C. Madsen

View on Semantic Scholar

2 papers indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

Open access Aug 2026

The unheard voices: Citizens’ enquiries as a source for improving public services

In the development and continuous improvement of digital public services, a citizen-centred approach is considered essential. Citizens’ opinions and needs are often gathered through interviews, focus groups, and user tests. While these approaches provide valuable insights, they typically arise from constructed situatio...

Sara Hofmann, Øystein Sæbø, C. Madsen et al. · 0 citations
Open access Aug 2026

The services interaction framework: A framework to classify and manage public encounters

Public service interactions between governments and users are more complex than existing frameworks suggest. While current literature focuses predominantly on functional, isolated, task-driven encounters, this paper argues that real-world user journeys encompass a broader range of interaction types. We synthesize conce...

W. Pieterson, C. Madsen, Ida Lindgren · 0 citations

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.