Fine-Grained Emotion Classification from Mobile App Reviews: An Empirical Study with Large Language Models
Context: Fine-grained emotion classification of mobile app reviews enables requirements engineering activities that go beyond polarity-based opinion mining, including emotionally informed issue prioritisation and feature-oriented feedback analysis. However, automatic fine-grained emotion extraction from app reviews rem...
Quim Motger, Carlota Catot, M. Oriol
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