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Christina Cotrim

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Conference Open access Aug 2026

Knowledge Management Maturity in Public Administration: A Case Study of a Higher Education Institution

Knowledge Management (KM) is increasingly recognised as a strategic capability for improving organisational learning, innovation and public service performance. In Public Administration (PA), where demands for efficiency, transparency and accountability are growing, assessing KM maturity can help institutions identify...

Christina Cotrim, F. Matos, Carolina M. Marques et al. · 0 citations

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