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D. Faizal

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Open access 2026

Factors and Industry 4.0 Technology Adoption among ICT Service Smes in Malaysia: A Descriptive Assessment

It is highlighted that ICT service SMEs prioritize digital solutions that are directly relevant to service delivery, business operations, and cloud-based infrastructure, while physical automation remains less applicable.

Y. Hisham, N. Rashid, S. Al-shami et al. · 0 citations
Review Open access Aug 2026

Dynamic Capabilities and Digital Competitiveness: A Sustainability-Focused Research Agenda for ICT Service SMEs in Developing Economies

It is argued that dynamic capabilities enable ICT service SMEs to respond effectively to environmental changes, strengthen digital competitiveness, and achieve sustainable competitive advantage.

S. Shami, N. Rashid, Y. Hisham et al. · 0 citations

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