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Dafna Nathan

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Review Open access Sep 2026

The experience–intention disconnect in AI chatbot feedback: evidence from higher education

Generative AI chatbots are increasingly used as interactive formative feedback tools in higher education, yet it remains unclear whether positive feedback experiences translate into students’ intentions for continued academic use. This study examines an instructor-designed generative AI chatbot embedded in a project-ba...

Iris Gertner-Moryossef, Christina Emmanouil, Dafna Nathan · 0 citations

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