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Daniel Barber

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Conference Aug 2026

Towards Empathy Tuning of LLM-Based Conversational Agent

Empathy is increasingly incorporated into large language model (LLM)–based conversational systems, particularly in healthcare settings. However, a persistent gap remains between the empathy expressed by these systems and the empathy expected and perceived by end users. This misalignment limits the effectiveness, trust,...

Maryam R. Yeganeh, Samuel Fricker, Tamira Leber et al. · 0 citations

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