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Dennis Franscico Chandiona

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Review Open access Aug 2026

The Impact of AI-Powered Digital Assistants on Student Emotions, Engagement, and Academic Performance: A PLS-SEM Analysis in Higher Education

The results demonstrate that service experience is the most influential antecedent of both emotional and behavioural outcomes, whereas the effects of functional features and information quality vary across the examined relationships.

Dennis Franscico Chandiona · 0 citations