Open access
Sep 2026
Pengaruh Transparansi, Keterlacakan, Keamanan Data dan Adopsi Inovasi Blockchain Terhadap Kepercayaan dan Kinerja Penanganan Komplain pada PT Pos Indonesia
Transitioning to a decentralized digital architecture offers a strategic solution for PT Pos Indonesia to eliminate information asymmetry, restore service credibility, and achieve operational efficiency in resolving customer complaints.
Dicky Anggriawan, Melia Eka Lestiani, Agus Purnomo
· Reslaj : Religion Education... · 0 citations