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Dinar Mutiara Kusumo Nugraheni

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Open access Aug 2026

Good Governance Practices of COBIT 2019 and ITIL v4 for Sustainable Service Management in Museum Electronic-Based Government System

This study proposes an integrated COBIT 2019 and ITIL v4 approach, embedding good governance principles for sustainable service management in Museum Electronic-Based Government System (SPBE) and addressing the gap between governance conditions and public interests.

Fauzia Dhiyaa' Farros, Dinar Mutiara Kusumo Nugraheni · 0 citations