Doğuş Kiliçarslan

Beyond Infrastructure: Mapping the Gap between Digital Capability and Consumer Trust in Travel Intermediaries (2016-2025)

This study maps the thematic structure of the literature on digitalization in travel businesses and traces how that structure changed over a ten-year period. The aim is not only to summarize publication activity but to read the meaning patterns in study abstracts and to describe the field at the level of content. A cor...