Digital transformation has been promoting significant changes in the way public organizations structure, execute, and control their administrative processes. In this context, process management represents an important tool for the modernization of Public Administration, making it possible to identify bottlenecks, reduc...
Adriano Vaz de Almeida, Belenilza de Nazaré da Silva Valente, Douglas de Souza Morais et al.· Revista ft· 0 citations
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