This study investigated the impact of Artificial Intelligence (AI) on the performance of business in the Nigerian banks. The study was inspired by the proliferation of AI technologies among organizations that have identified enhancing their operational efficiency, decision-making, innovation, and customer service delivery as a key priority. In particular, the study explored how far AI is impacting business performance by integrating cutting-edge analytics, machine learning, automation, and data-driven processes. The research design used was quantitative and the data collected was structured questionnaires and a total of 305 employees were used. Data were analyzed using descriptive statistics (frequencies, percentages, mean scores) and regression analysis was used to check the correlation between adoption of AI and business performance. The results showed that the adoption of AI in business workflows can have a major impact on business efficiency, employee productivity, service quality, and overall performance. The study found that AI is a strategic technological tool that improves the functioning of organizations and their competitiveness. It suggests that organisations invest in AI-powered systems, increase the digital skills of their workforce, and create supportive policies to enable efficient adoption of AI technologies for long-term business growth and performance.
Amaihian Augusta Bosede, Harry Lydia Ineba Decster, O. Oluwasanmi et al.· Global Journal of Artificial...· 0 citations
-Firms globally encounter challenges in maintaining superior business performance over the long term. Most business managers in today's modern age find it difficult to constantly achieve targeted performance due to poor strategic insight and agility in managing uncertainty. This study examines how strategic agility, technological innovation, and the performance of Small and Medium-sized Enterprises (SMEs) in Kwara State are interconnected. Employing a quantitative research approach, the study systematically collected numerical data to analyze the relationships between strategic agility, technological innovation, and SME performance. The results confirm that strategic response and collective capabilities lead to better SME performance, as reflected in high-quality product, service, and market-oriented strategies. Importantly, technological innovation acts as a critical mediator in the relationship between strategic agility and SME performance, reinforcing their interdependence. Based on these insights, the study recommends that SMEs integrate innovative technological processes, optimize resource allocation, and strengthen collective capabilities to convert agile strategies into sustainable superior performance in dynamic business environments. The study further recommends prioritizing strategic response and collective capability through innovation-driven strategies to advance sustainable economic growth in developing economies such as Nigeria, thereby supporting the achievement of the Sustainable Development Goals.
Annie Motunrayo Adewuyi, Ayobami Adeshola Adewoye, F. Peter et al.· Iconic research and engineer...· 0 citations