AI-Driven Hyper-Personalization and Brand Loyalty in fashion E-Commerce: Mediating Roles of Shopping Emotion and Purchase Intention on Zalora, Indonesia
Artificial intelligence (AI) has spread rapidly through e-business, letting firms build hyper-personalized experiences that are thought to strengthen brand relationships. The psychological mechanisms behind this effect, however, remain poorly understood in emerging markets such as Indonesia. This study uses the Stimulu...