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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Farzana Akter

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Review Open access Sep 2026

Citizen Trust in AI-Based Public Services: The Mediating Role of Transparency and Accountability

The rapid adoption of artificial intelligence in public administration has transformed the delivery of government services while raising concerns regarding transparency, accountability, and citizen trust. This study examines the influence of AI-based public services on citizen trust by investigating the mediating roles...

Farzana Akter, Ahsan Kabir · 0 citations

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