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Gunnar Stevens

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Book Open access Aug 2026

From Self-Help to Institutional Activation: Bridging the Advice Gap in Cybersecurity Help-Seeking

Consumers increasingly face ambiguous cybersecurity incidents that demand rapid decision-making under uncertainty. Despite the availability of formal and publicly supported infrastructure, these resources remain underutilized. We conceptualize this institutional advice gap as a staged escalation process across competin...

J. Hindrichs, Gunnar Stevens, Sebastian Weiler · 0 citations

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