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H. Siagian

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Open access 2026

Driving integration to intelligence: Exploring the roles of internal, supplier, and customer coordination with AI adoption in improving supply chain quality

Companies continually strive to produce high-quality products by involving all components in the supply chain. Solid internal integration can serve as the foundation for coordinating and collaborating with external partners to consistently deliver quality products throughout the entire supply chain management process....

M. N. D. Maer, Z. J. H. Tarigan, Mariana Ing Malelak et al. · 0 citations
Open access Aug 2026

FROM PLAY TO PURCHASE: HOW GAMIFICATION EXPERIENCE DRIVES PURCHASE INTENTION THROUGH TRUST, VALUE, AND ENGAGEMENT

This study aims to examine the influence of gamification experience on purchase intention, with perceived trust, perceived value, and customer engagement as mediating variables, among Shopee e-commerce users in East Java Province. This study uses a quantitative approach, with numerical scale data collected via an onlin...

Advent Chandra, Deverrel Ryanvianda, H. Siagian · 0 citations
Review Open access 2026

Strengthening operational performance through supply chain leadership, integration, and transparency: The moderating role of information technology

It is confirmed that the operational performance of manufacturing companies can be improved through supply chain leadership that fosters coordination, collaboration, and information disclosure among suppliers and customers, and the moderating role.

S. R. Basana, H. Siagian, Mariana Ing Malelak et al. · 0 citations
Open access 2026

Building competitive advantage through leadership competency, responsiveness, integration, and supply chain agility: Assessing the moderating role of supply chain digitalization

Indonesia's manufacturing industry is experiencing a weakening in performance: the PMI fell to 46.9 in June 2026, and the Logistics Performance Index ranking slumped to 61st out of 139 countries, signaling a decline in competitive advantage amid global pressures. This study examines the influence of leadership competen...

H. Siagian, Z. J. H. Tarigan, R. Tarigan et al. · 0 citations

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