Skip to content
Log in
Sponsored AI Networking Cookbook: Practical recipes for AI-assisted network automation and development AI Networking Cookbook: Practical recipes for AI-assisted network automation and development

Author

Hrvoje Maljak

h-index 1 View on Semantic Scholar

We have 1 of 4 papers

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

Review Open access Oct 2026

Artificial Intelligence as a Catalyst for CRM Operational Efficiency in Retail Banking

Examination of how AI contributes to CRM operational efficiency through the lens of dynamic capabilities theory shows that CRM value is created not through AI adoption alone, but through the organizational capabilities required to translate AI-generated insights into operational outcomes.

I. Pavlinić, Maja Martinović, Hrvoje Maljak · 0 citations

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.