Cultural Norms and Agency in Human–AI Collaboration: How Kreng-Jai and Seniority Orientation Shape Fairness, Acceptance, and Trust in AI-Enabled HRM
This study investigates how Thai cultural norms shape employee perceptions of human-in-the-loop (HITL) AI systems in performance appraisal and compensation decisions. Drawing on procedural justice and culturally grounded views of fairness, the study examines the roles of Kreng-Jai and seniority orientation in influenci...