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Review Open access Aug 2026

How Cross-Cue Inconsistency Weakens the Adoption of AI-Generated Review Summaries: The Roles of Diagnosticity, Authenticity, and Review Dispersion

The results show that AIGS-AUGR inconsistency significantly reduces consumers’ adoption intention toward AIGS, and the overall mediation analysis, perceived diagnosticity and perceived authenticity both mediate this effect.

Wei He, Hua Meng, Xin-Yuan Lu · 0 citations

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