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Hugolin Arvin Lende Wara

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Open access Oct 2026

ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN KESEHATAN DI PUSKESMAS ELOPADA MENGGUNAKAN METODE SERVQUAL DENGAN PENDEKATAN KUANTITATIF

Puskesmas as a first-level health facility is required to provide quality services. However, limited resources and waiting times often cause a gap between patient expectations and perceptions. This study aims to analyze the level of patient satisfaction with services at Elopada Health Center using the Service Quality (...

Hugolin Arvin Lende Wara, Herman Huki Ratu, Lidia Lali Momo · 0 citations

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