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Hyeseon Jeong

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Open access Aug 2026

A Cross-Cultural Study of Complaint Strategies via Spoken and Text-Messaging Modes: A Comparison of Native Korean Speakers, Native Thai Speakers, and Thai Learners of Korean

Background and Objectives: Human communication manifests in various forms. The expression of dissatisfaction constitutes one form of communication that may be conveyed through both verbal and nonverbal channels. While previous research has explored complaint strategies within individual linguistic communities, fewer st...

Hyeseon Jeong, Supaporn Boonrung · 0 citations

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