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Author

I. Mahakalanda

2 papers indexed here

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Open access Oct 2026

The Effects of Digital Technology Adoption, Total Quality Management Practices, and Organisational Performance in the Sri Lankan Telecommunication Industry: The Mediating Role of Customer Satisfaction

This study investigates the critical issue of high customer complaint rates in the Sri Lankan telecommunications sector. It examines the relationships between Digital Technologies (DT) adoption, Total Quality Management (TQM) practices, and organisational performance with customer satisfaction as a mediating variable i...

M. J. P. Kulatunge, R. L. Fernando, I. Mahakalanda · 0 citations
Open access 2026

AI-Assisted Infographic Design for Data Storytelling: Effects on Quality, Efficiency, and Creativity in Education

Aim/Purpose: This study investigates whether an AI-assisted infographic generation tool can enhance infographic quality, support creativity, and improve efficiency in educational settings compared to conventional design tools. Background: Infographics are a powerful medium for data storytelling, but require significan...

Supun Gothama Hewawalpita, I. Perera, I. Mahakalanda · 0 citations

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