Researchers have long used negotiation as a testbed for intelligent virtual agents – studying social intelligence, creating training paradigms for human negotiators, and leveraging IVAs as methodological tools to study bias. In this study, we analyze a collection of negotiation dialogues, wherein participants negotiate...
James Hale, Mehran Bahmani, Jonathan Gratch· Proceedings of the 26th ACM...· 0 citations
This work analyzes how well the mediators regulate emotions within a dispute -- finding AI mediators perform significantly better than humans at reducing negative emotion, and examines whether AI mediators facilitate disputants better realizing joint gains in disputes with high integrative potential.
James Hale, Jonathan Gratch· 0 citations
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