Jie Meng

Do Emotional Cues Matter? Exploring Support Strategy Selection in LLM-Based Supportive Conversations

Multimodal human–AI systems increasingly accept both text and speech, yet speech carries paralinguistic emotional cues that text does not. While prior work has evaluated the quality of large language model (LLM) responses, little is known about how vocal emotional cues reshape the support strategies an LLM selects and...