Author

Joyce C. Decendario

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Review Open access 2026

Service Quality and Customer Satisfaction of Hollow Blocks Business: Basis for Improvement

This study examined the relationship between service quality and customer satisfaction in a hollow blocks business and explored how these variables differed according to customers’ age, sex, type of customer, and frequency of purchase. A quantitative descriptive-correlational research design was employed, with survey q...

Prudencio A. Bajan, Joyce C. Decendario, Cerbo Trudy C · International journal of res... · 0 citations

Open access Aug 2026

Market Dynamics and Value Chain Efficiency of Coffee Production: Basis for Business Enhancement

Coffee production in the Philippines is characterized by a predominantly smallholder structure, changing consumer demand, uneven access to market information, and persistent constraints in infrastructure and finance. This study examined market dynamics and value chain efficiency in La Carlota City, Negros Occidental, a...

Joemil Mesola, Joyce C. Decendario · Advanced International Journ... · 0 citations

Open access 2026

Marketing Strategies and Financial Risk Attitude of Small and Medium Enterprises in Relation to Business Performance

Small and Medium Enterprises (SMEs) play a vital role in the Philippines' economic development, contributing significantly to job creation, innovation, and overall growth. Despite their numerical dominance, SMEs face significant challenges that hinder their growth and long-term sustainability. This study is anchored on...

Marytes N. Garcia, Geff B. Sagala, Joyce C. Decendario · International journal of res... · 0 citations