Juan M. Madera

EXPRESS: Bridging the Divide: Integrating Merit and DEI Frameworks for Human Resource Management Practices

The recent backlash against Diversity, Equity, and Inclusion (DEI) creates a strategic paradox for hospitality and tourism (H&T) firms: the sector’s demographic and cultural diversity heighten the need for DEI initiatives even as such efforts face opposition. In response we develop a framework that reframes DEI as the...