Open access
Aug 2026
DEVELOPING A HUMAN CAPITAL MODEL FOR DIGITAL TRANSFORMATION IN THE SMART-FSM-BASED SECURITY OUTSOURCING INDUSTRY
Digital transformation has significantly reshaped the security outsourcing industry, requiring organizations to develop human resources capable of operating within technology-driven environments supported by Smart Field Service Management (Smart-FSM). Despite substantial investments in digital technologies, many organi...
Yakub Gunawan, R. Indradewa, Unggul Kustiawan et al.
· CENDEKIA: Jurnal Ilmu Penget... · 0 citations