Patient satisfaction is an important indicator of healthcare service quality and hospital performance. This study aims to examine the effect of Hospital Brand Image and Patient Trust on Patient Satisfaction. A quantitative approach with an explanatory research design was employed in this study. Data were collected thro...
Irene Olivia Salim, Vip Paramarta, Kosasih Kosasih et al.· International Journal of Eco...· 0 citations
General Background Accurate clinical documentation is crucial for healthcare service quality and patient safety. Specific Background High administrative volumes often cause inconsistencies in data entry among hospital personnel. Knowledge Gap Previous studies tend to evaluate administrative burdens and procedural adher...
General Background: Occupational safety and health as well as workplace facilities are critical elements for establishing a secure and productive operational environment in the healthcare sector. Specific Background: Bintang Amin Hospital in Bandar Lampung operates as a major referral medical facility addressing high-r...
ABSTRACT Software, hardware, and brainware of hospital management information systems play a role in employee performance, although there are still problems/weaknesses in each variable that need to be improved. This study focuses on providing a deeper understanding of software, hardware, and brainware of hospital manag...
