Bridging the Human–AI Trust Gap: The Mechanisms Underlying Perceived Efficacy of AI-Powered Psychological Counseling Large Language Models
Artificial intelligence (AI) is transforming the delivery of mental health services, yet public trust in AI-based psychological counseling remains a significant challenge. Drawing on a “technology–context–trust” framework, this study recruited a total of 1000 consumers in China through Credamo and conducted five betwee...