Open access
Sep 2026
University Students' Use of AI Chatbot Companions for Academic Help Seeking: Benefits and Challenges
The increasing adoption of generative artificial intelligence (AI) has transformed the ways university students seek academic support, yet little is known about how AI chatbot companions are integrated into students' academic help-seeking behaviours. This qualitative study explored how university students use AI chatbo...
Naufal Fidha Sulaeman, Kurnihayati Kurnihayati
· DUTIES: Education and Humani... · 0 citations