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L. Karlinasari

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Open access Oct 2026

The Strategic Implementation of Digital Transformation at Perumda Tirta Pakuan Bogor

Background: In 2021, the PERUMDA Tirta Pakuan Bogor initiated a digital transformation program with the primary objective of improving operational efficiency and enhancing customer service. However, after four years of implementation, the transformation has yet to show significant impact, as evidenced by increasing ann...

Aditya Putra Nugraha, Raden Dikky Indrawan, L. Karlinasari · 0 citations

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