Skip to content

Author

Lai-Ying Leong

2 papers indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

#generative ai Open access Sep 2026

Generative AI and the human touch: unpacking well-being in SME services

Results indicate that perceived knowledge about GenAI and perceived marketplace influence are positively associated with customers’ value co-creation behavior and how AI-enabled services contribute to social value primarily through functional value-in-use rather than emotional pathways.

Luan-Thanh Nguyen, Tri-Quan Dang, K. Ooi et al. · 0 citations
Open access Aug 2026

Knowledge Spillovers, Related and Supporting Industries, and Government Intervention: An Integrated Framework for Cluster-Driven Corporate Innovation

Late-developing inland clusters face a notable innovation paradox, in which substantial industrial capacity coexists with weak firm-level innovation. Existing research identifies knowledge spillovers, related and supporting industries, and government intervention as major external drivers of innovation, but pays limite...

Lai-Ying Leong, Qin-Ying Lei, An-Nie-Cheng-San Ng · 0 citations

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.