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Author

Laura Modre

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Book Open access Sep 2026

Interaction Modality and Trust: Investigating System-Driven Conversational Recommendation and Faceted Search

This work adopts an interdisciplinary approach to investigate how interactions with conversational recommender systems (CRSs) can foster user trust, compared to faceted search interfaces commonly used in e-commerce. We present an empirical comparison between a system-driven CRS and a functionally equivalent faceted sea...

Laura Modre, Ahmadou Wagne, T. Kolb et al. · 0 citations

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