Prompts versus Rules: Auditing and Controlling Speech Naturalness Behaviors in Voice User Simulators
As voice agents gain more popularity commercially, the user simulators used to evaluate the deployed agents are also being developed to include more realistic, variable, and diverse speech naturalness behaviors -- disfluency, interruption and backchanneling. The quality of the user simulator directly affects the validi...
Riqiang Wang, Elena Khasanova, Harsh Saini et al.
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