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Author

M. Dhaiban

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Review Open access Oct 2026

Importance-performance gap analysis of health service quality in conflict-affected Yemen: a cross-sectional facility-based survey of patients’ and healthcare providers’ perspectives

Abstract Objective To examine perceived gaps between required healthcare service quality and current service performance as reported by patients and healthcare providers in public health facilities in conflict-affected Yemen. Design Cross-sectional facility-based survey using an importance-performance framework. Settin...

Dalia Hyzam, F. Dureab, M. Dhaiban et al. · 0 citations

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