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M. Mataa

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Open access Oct 2026

The Effects of Internal Corporate Social Responsibility Practices on Employee Job Satisfaction: Evidence From Commercial Banks in Zambia

This study investigated the effects of internal Corporate Social Responsibility (iCSR) practices on employee job satisfaction among commercial banks in Lusaka, Zambia. The research examined two key dimensions of iCSR: education & training, and pay & benefits. The investigation was motivated by the need to understand ho...

M. Mataa, Samson Mbanje, Rudo Chinomona · 0 citations

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