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Author

M. Muhtadi

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Open access Aug 2026

Bibliometric Analysis of Digital Loyalty Programs

Digital loyalty programs have emerged as an essential aspect of customer relationship management that helps firms build retention capabilities and sustain competitive advantage in volatile digital markets. In this study, an attempt is made to conduct a bibliometric analysis to investigate the intellectual structure, re...

Loso Judijanto, M. Muhtadi, S. Sari · 0 citations
Review Open access Aug 2026

Business Process Reengineering: A Bibliometric Study

Business Process Reengineering (BPR) has become an important research domain for understanding organizational transformation, process improvement, and technology-driven change. This study aims to examine the intellectual structure, research development, influential contributions, and emerging themes in BPR literature t...

Loso Judijanto, M. Muhtadi, Dila Padila Nurhasanah · 0 citations
Review Open access Jul 2026

The Role of Transformational Leadership and Digital Culture in Enhancing Employee Agility and Readiness to Adapt to Change Among Employees in Indonesia’s Telecommunications Sector

The results indicate that transformational leadership has a positive and significant effect on employee agility and readiness to adapt to change and digital culture significantly influences employee agility and demonstrates the strongest effect on readiness to adapt to change.

Setyowati Subroto, Rully Fildansyah, M. Muhtadi · 0 citations

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